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Storage media:Your questions answered
If you do not find your question, please contact Verbatim Support direct at supportcentre@verbatim-europe.com.

I need to contact the product support team. What information should I give them? (Optical Storage Media)

In order to help you, we will need the following information:

  • The Reorder/Model number written on the original packaging
  • The make, model and firmware of the writer/recorder
  • The title and version of the software you are using
  • Description of the fault
  • Any on-screen error messages.
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"Verbatim" and logo are the trademarks of Mitsubishi Kagaku Media Co., Ltd. registered in EU and other countries.
1MB = 1,000,000 bytes 1GB = 1,000,000,000 bytes. Some of the capacity is used for formatting and other functions, and thus is not available for data storage.
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