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Technical Support Information - USB Devices


The Technical Support hotline currently supports the following products:

Hard Drives
Multimedia Hard Drives
Memory Cards
Memory Card Readers
Memory Card Adaptors
USB Devices
Mice
Headphones
Earphones
Speakers

This hotline does NOT support optical product enquiries such as CD or DVD. For optical and all other product support, please contact your local Verbatim office.

For Technical Support a telephone service is available free of charge via the following number 00 800 3883 2222 (please note the full number must be dialled) from these countries:

Austria, Belgium, France, Germany, Hungary, Italy, Luxembourg, Monaco, Netherlands, Poland, Portugal, Republic of Ireland, Spain, Switzerland and United Kingdom.

For support in Danish, Finnish, Norwegian or Swedish, dial: +47 622 07 836. If you cannot access international freephone numbers from your telephone, please dial one of the following numbers:

Denmark - 7877 5249
Finland - 931582721
Norway - 622 07 836
Sweden - (0) 571 749 426

Email addresses are:
support.dk@verbatim-europe.com
support.fi@verbatim-europe.com
support.no@verbatim-europe.com
support.se@verbatim-europe.com
support.is@verbatim-europe.com
Operating hours are Monday to Friday from 09:00 to 17:00 except on Norwegian holidays.

For countries not listed the service is available via +353 61 226586

Email address is drivesupport@verbatim-europe.com

Operational hours are 9am to 2pm & 3pm to 5pm CET, Monday to Thursday and 9am to 2pm & 3pm to 4pm Friday with the exception of certain public holidays.

In order to assist you, some more information will be required. For a list of the basic information that will assist the support team, please click here.

 
 
 
 
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